We want your experience on StitchHouseTapestry.com to be as enjoyable as possible, and we believe part of your enjoyment comes from having a clear understanding of our Policy, so we ask you to read it carefully.
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
Additionally, we use this Order Information to:
- Communicate with you;
- Personalize your shopping experience
- Improve our Site to better serve your needs
- Respond to your customer service requests
- Process and fulfill your orders efficiently
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information, promotions or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We are not in the business of selling PII. We consider this information to be a vital part of our relationship with you. We may, however, share may share PII with Trusted Partners or other trusted third parties. We may share PII with our Trusted Partners when we ask them to perform business-related functions on our behalf, which may include processing transactions, fulfilling orders, and providing marketing and advertising services. We may also, from time to time, partner with other trusted brands and may share information with them if we believe they offer products or services that may be of interest to you.
For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We may also transfer your personal information, including PII, a successor or acquirer in the event that our business is wholly or partially purchased by a third party. We will also ensure that any successor or acquirer treats your personal information as securely and confidentially as we do.
Finally, we may also share your PII to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
IS INFORMATION COLLECTED FROM CHILDREN
Protecting the privacy of children is extremely important to us. Our Site is intended for a general audience and is not directed at nor intended for use by children. In accordance with federal law, we do not solicit or knowingly collect PII from anyone under the age of 13 without the verifiable permission of a parent or guardian. If we learn that a person under the age of 13 has submitted PII to us without consent, we will take all reasonable measures to delete such information from our databases. If you have reason to believe that we have collected PII from someone under the age of 13, please contact us to let us know.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
If you are a California resident, under the CCPPA, you have the right to request that we disclose to you the Personal Information we collect, use, or disclose, and information about our data practices, disclose to you the Personal Information we collect, use, or disclose, and information about our data practices, and/or delete your Personal Information that we have collected from you. We will not discriminate against you for exercising any of these rights.
To exercise your “right to know” or your “right to request deletion,” please contact us at firstname.lastname@example.org
Please note that to protect your information and the integrity of our Products, we may need to verify your identity before processing your request. In some cases we may need to collect additional information to verify your identity, such as a government issued ID.
Under the CCPA, you may exercise these rights yourself or you may designate an authorized agent to make these requests on your behalf. We may request that your authorized agent have written permission from you to make requests on your behalf and may need to verify your authorized agent’s identity.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Within our Website we provide you an opportunity to provide feedback regarding your Hippie House of Tapestries product (“Review”). At our sole discretion we will determine whether to post your Review on the Website. In submitting a Review, you agree to grant us an irrevocable, assignable, worldwide license and sublicense to use your Review on our Website, media advertisements, social media platforms and any other media of our choosing. You will receive no compensation or royalties for the use of your review.
TEXT/EMAIL MARKETING AND NOTIFICATIONS
By entering your phone number or email address in the checkout and initializing a purchase, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. Text marketing messages will not exceed 10 per month. You can unsubscribe from further text messages by replying STOP or contacting us at email@example.com. Message and data rates may apply.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at firstname.lastname@example.org.
If you have any questions or concerns regarding this policy, you should contact us.